Quick, easy, and secure access your accounts whenever you need it. The Dow Credit Union app is available for free download in the iTunes Store and the Google Play store.
- Check balances and transaction history
- Transfer funds to and from accounts and loans
- Make a payment or manage scheduled payments
- Instant Balance Settings – manage your settings to allow access to view your account balances without having to log in.
- Touch ID available
If you do not have access to Apple or Android apps, you can access your accounts through the mobile web browser at www.dowcu.org.
Log on to your Online Virtual Branch Home Banking account.
Click on the Self Service Tab. Then Click on Mobile Money
Click OK (it may take several seconds for the next screen to pop up)
Register your mobile phone under the “Add New Device” button You may select the accounts you would like to see on your mobile phone app. Do nothing if you’d like to see the accounts that you now see in your online Virtual Branch Home Banking.
Re‐enter your mobile phone number.
Download the TouchBanking by Fiserv app from the App Store (iPhone) or Google play (Andriod)
(Once you’ve installed the app, it will ask for the above activation code (dowcumobile). OR you may have the activation code sent to your phone. See below
You may send the activation code to your registered mobile phone
Enter the activation code you received on your registered phone and hit the Activate button For technical support call (877)653‐9182 M‐F 5am to 6pm For help resetting your password or questions on your account, call the Credit Union at (925)332‐1010 opt 4